Roberta Reis is a Clinical Psychologist working in the area of addictive behaviours since 2015. She has experience in crisis intervention and wellness programmes in a multinational company context. Roberta has developed her professional practice based on harm reduction intervention.
Before partnering with Kara Connect, Roberta had experience working with corporate clients and providing mental health support for a company. She had tried using an online counseling platform once before, but she didn’t like the experience.
Roberta finds the Kara Connect platform very easy to navigate, and the Kara Connect team is very supportive and quick to respond. Constant technical support is important, and although Roberta hasn’t had any technical issues with the platform or access, she feels she can ask any questions she might have, from scheduling appointments with new clients to billing queries, and quickly receive answers from the team. One of the best features of Kara Connect for Roberta is the ability to write fully encrypted and secure notes during calls with clients and access them at any time.
Roberta appreciates the Kara Connect system where clients can choose the professional they want to work with themselves, without making phone calls or going through triage, as it is always better for the client.
Participated in 4 Wellbeing Hubs
Professional profile was viewed over 50 times
Has over 8 years of professional experience
*The results are based on professionals' metrics during their first month with Kara Connect, in comparison to their metrics during the last month prior to the creation of this case study.
Clinical Psychologist
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