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case study

Akureyri Hospital (SAK) is one of Iceland's premier healthcare institutions, providing both general and specialized healthcare services. The hospital focuses on emergency care and major speciality treatments, positioning itself as a critical player in civil protection.

As one of the two speciality hospitals in Iceland, Akureyri Hospital is dedicated to offering comprehensive medical care and fostering the health and well-being of its community.


 

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Akureyri Hospital – Committing to Employee Wellbeing

Akureyri Hospital is deeply committed to enhancing the wellbeing of their employees, both at work and in their personal lives. Recognising the importance of accessible and confidential support, they initially engaged with Kara Connect through a pilot Wellbeing Hub. The success of this pilot led to a full-term agreement, integrating Kara Connect's services into the hospital's employee support system.

The Wellbeing Hub has seen steadily increasing engagement, with staff members actively participating in sessions and continuing treatment even after utilizing their sponsored credits. Kara Connect provides access to a wide range of professionals, allowing line managers to refer employees to specific types of support when needed. This initiative has significantly boosted job satisfaction and overall happiness among employees at Akureyri Hospital.

“Our employees are very happy with Kara Connect. The Wellbeing Hub is there for them and I think people are more likely to book appointments and continue booking with professionals even after they use their free sessions because they have established connections with the professionals.”

– Helga Kristín Jónsdóttir, Human Resource Specialist
Akureyri Hospital (SAK)

costumer

4

.7

Employees’ satisfaction with the service




heart-handshake

41

%

Users completed all their free sessions. 

growth

75

%

Employee uptake