Getting help with Kara Connect

Need assistance? You can contact us here or email us at

We are here to help you get the most out of Kara Connect. 

Community support

Live chat support

You or your clients can talk live with our customer support team if you need any help at all. Just use the speech bubble in the lower right corner of the screen at any time.

Help guides

Log-in to your Kara Connect Account and browse our help centre for useful links and information regarding anything related to the Kara Connect platform.

Video tutorials

Browse our library of video tutorials on various aspects of the Kara Connect platform.

The Kara Connect blog

Visit our blog for interesting articles on anything from research in telehealth to tips and tricks on getting the most out of your online sessions.

Webinars and Q&A

Kara Connect frequently hosts webinars and Q&A sessions for the members of the Kara Connect platform. During the sessions, users can get to know the Kara Connect platform quickly and ask any questions they have. Get in touch if interested!

Onboarding for clinics

Webinars for clinics where we'll walk you through the major features of the platform. Contact us here. Depending on the size of the clinic we offer specific Admin webinars. We offer a variety of other webinars such as an etiquette & best practices webinar, a security webinar, an open calendar webinar and many more.

Run your practice better today

Experience how Kara Connect streamlines your workflow, helps you use your time more efficiently and, most importantly, allows you to be there for your clients on their terms.