EAPs are well-intentioned but can’t meet today’s complex needs. With Kara Connect, every employee gets direct access to real human care delivered privately and on their terms.
Employees get needlessly delayed, triaged, and disqualified.
Employees can’t pick a practitioner that fits.
Employees are diverted to helplines and chatbots.
Employees worry about privacy on third-party tools.
Direct access for every employee within 48 hours.
Choice of practitioner, specialty, and language.
100% human-to-human connection with no substitutes.
Everything happens on a secure and private platform.
Let your employees reach out for support when it’s needed, with no barriers. Employees can choose what they need, when they need it.
"At one of the lowest points in my life, I was able to get help from someone within 2 days. It really changed everything."
We match employees to the right practitioner in under 30 seconds. Our smart matching ensures they find someone who fits their needs—no endless searching.
"I got help to work through the traumatic loss of my partner. I learned to recognise and cope with the grief and trauma I was experiencing, and to deal with those emotions as I started rebuilding my life."
Every single session is delivered by real professionals—no bots, no substitutes. Whether it’s in-person or online, employees receive the same high-quality care.
"I made the tough decision to put my mother in a nursing home. I needed to talk to a person, not read an article. The therapist was so helpful, I still meet with her a year a later."
All sessions take place on our secure platform, ensuring complete confidentiality. Your employees’ data stays protected at all times.
"Meeting with my therapist in person after I experienced a breakup with my partner was incredible. I wanted someone to hold my hand."
2 in 5 Achieve clinically meaningful improvement
≥10-point gain on the WHO-5 Wellbeing Index between baseline and follow-up. Based on 371 paired responses across sponsored employer hubs.
1 in 2 at risk book a session
At-risk defined as WHO-5 ≤50 at baseline. Sponsored employer hubs, all-time.
Recovery rate
WHO-5 ≤50 at baseline to 50 at follow-up. 235 at-risk employees measured
Utilisation rate
Across sponsored employer hubs. ~10× the typical EAP benchmark of <3%.
Week 1
Week 2
Week 3
Week 4
Meet your Customer Success Manager and develop timeline
Configure the platform for your unique company
Approve your hub for accuracy and branding
Roll out life training sessions to staff and launch
What is the Wellbeing Hub?
A Wellbeing Hub is a customised platform where companies offer their employees 1-1 mental health and wellbeing sessions.
How does Kara Connect Work?
The companies buy several credits per employee, with 1 credit allowing the employee to book 1 session. Employees can continue the sessions and pay themselves when they finalise their credits.
How confidential and compliant are the services?
Sessions are entirely confidential, and employee information or bookings in the Wellbeing Hub are not shared with employers. Kara Connect provides a monthly report with top-level usage metrics and anonymised data.
How is Kara Connect different from traditional EAPs?
Kara Connect differs from traditional Employee Assistance Programs (EAPs) by offering proactive, personalised mental health and wellbeing support through a customisable Wellbeing Hub. Unlike traditional EAPs, which often have low engagement and limited services, Kara Connect allows employees to choose from over 60 services, provides support for families, and reduces manager involvement.
Book a demo to explore how Kara Connect's platform can revolutionise your employee wellbeing strategy. Our team will provide a tailored walkthrough, showcasing how your workforce can easily access personalised mental health and professional support from over 3,000 experts across 60+ fields, helping reduce burnout, absenteeism, and boost productivity.
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